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Your MINI, our priority. Bring yours in for a MINI Service and you’ll become part of the family – we’ll care for your MINI just as much as you do.
With MINI Proactive Care, we are always by your side. Your MINI identifies technical issues or the need for any maintenance work at an early stage. This enables us to proactively provide you with the best solution for any situation — with professional support from our experts every step of the way. We take care of everything for you – at no additional charge. So you can enjoy total peace of mind - on and off the road.
With MINI Proactive Care, we are always by your side. Your MINI identifies technical issues or the need for any maintenance work at an early stage. This enables us to proactively provide you with the best solution for any situation — with professional support from our experts every step of the way. We take care of everything for you – at no additional charge. So you can enjoy total peace of mind - on and off the road.
To enjoy the tailored MINI Proactive Care experience, all you need to do is ensure that your MINI meets a few simple requirements.
¹ The MINI App is compatible with all MINI vehicles from the March 2018 model year onwards in conjunction with the option MINI Connected and a compatible smartphone. For the best in-app experience, vehicles will need to be equipped with Remote Services. The availability and functions of the MINI App may vary depending on the country.
To enjoy the tailored MINI Proactive Care experience, all you need to do is ensure that your MINI meets a few simple requirements.
¹ The MINI App is compatible with all MINI vehicles from the March 2018 model year onwards in conjunction with the option MINI Connected and a compatible smartphone. For the best in-app experience, vehicles will need to be equipped with Remote Services. The availability and functions of the MINI App may vary depending on the country.
Joining the MINI family means your car is always looked after. With MINI Service Inclusive, say goodbye to surprise service costs and hello to worry-free driving. Just one payment covers all maintenance work within the package at any participating MINI Service Partner worldwide. Want even more? MINI Service Inclusive Plus covers both maintenance work and wear and tear parts for your new MINI.
Go-kart vibes all day, every day. With MINI Repair Inclusive, unexpected repairs are hassle-free. Keep your MINI in tip-top shape post-warranty, and sign up for coverage.
MINI Repair Inclusive provides comprehensive protection for your MINI, exactly where it matters most.
With MINI Repair Inclusive, your new MINI is covered for repairs beyond the legal warranty up to your chosen term or mileage. This means you can get covered repairs done at any MINI Service Partner worldwide — fast, easy, and free of charge. Already have a MINI Service Inclusive package? Great news — MINI Repair Inclusive works hand in hand with all other MINI Service Inclusive contracts.
With MINI Repair Inclusive, your new MINI is covered for repairs beyond the legal warranty up to your chosen term or mileage. This means you can get covered repairs done at any MINI Service Partner worldwide — fast, easy, and free of charge. Already have a MINI Service Inclusive package? Great news — MINI Repair Inclusive works hand in hand with all other MINI Service Inclusive contracts.
Our comprehensive MINI Breakdown and Accident services are designed to give you total peace of mind. You can drive your MINI safe in the knowledge that one phone call will deliver help day or night. We’ll get you and your MINI back on the road as quickly as possible, with the minimum of inconvenience.
MINI Roadside Assistance is the perfect way to get total peace of mind. If you need to contact us because of a breakdown then our team will do their best to get you back on track remotely. If that’s not possible, we’ll send out the required assistance to your vehicle’s location.
MINI Roadside Assistance is the perfect way to get total peace of mind. If you need to contact us because of a breakdown then our team will do their best to get you back on track remotely. If that’s not possible, we’ll send out the required assistance to your vehicle’s location.
With a single tap in the MINI App, you are instantly connected to Roadside Assistance. By using the app, we can provide you with the best possible support, as it sends us information about your vehicle’s current status. If on-site assistance is required, you can track the technician’s location and estimated arrival time directly in the app (availability depends on the country).
If your vehicle ever requires assistance, the roadside service is ready to help. The call center agent automatically receives all relevant information regarding your breakdown or accident situation. Through the central information display, you can access the breakdown or accident support directly with just one click—quickly and without any detours.
If your vehicle ever requires assistance, the roadside service is ready to help. The call center agent automatically receives all relevant information regarding your breakdown or accident situation. Through the central information display, you can access the breakdown or accident support directly with just one click—quickly and without any detours.
If you are not yet connected to your MINI App or car profile, the MINI Roadside Assistance is still available for you. You can easily reach it with your phone at +65 6377 0085
In an emergency, don’t worry if you can’t call for help—your MINI will do it for you! Since 3/2015, all new MINI models come equipped with an intelligent Emergency Call system that automatically contacts emergency services, shares your location and car details, and provides updates on the specifics of the accident. This call can be triggered not only by pressing the SOS button but also automatically, for example, if the airbags deploy. Simply press the SOS button if you need immediate assistance, and we’ll take care of the rest.
In an emergency, don’t worry if you can’t call for help—your MINI will do it for you! Since 3/2015, all new MINI models come equipped with an intelligent Emergency Call system that automatically contacts emergency services, shares your location and car details, and provides updates on the specifics of the accident. This call can be triggered not only by pressing the SOS button but also automatically, for example, if the airbags deploy. Simply press the SOS button if you need immediate assistance, and we’ll take care of the rest.
Your MINI is family, and we treat it that way. MINI Value Service covers oil changes, brakes, filters, selected repairs and many more for cars 5 years and older—all with service time and MINI Original Parts included.
Any 4 year-old MINI or older may be eligible for our Value Service.
Any 4 year-old MINI or older may be eligible for our Value Service.
Using MINI Original Parts ensures that your MINI remains exactly as it was built: Authentic, reliable and original
Using MINI Original Parts ensures that your MINI remains exactly as it was built: Authentic, reliable and original
Bumps? Bruises? No Problem. Our MINI Certified Bodyshop team will repair your MINI in no time, using the latest tools and diagnostic equipment to turn any dent into a thing of the past.
Enhance your vehicle ownership experience with the MINI App. Access a range of features and services anytime, anywhere, right from your smartphone. Improve your driving experience and make the most of your MINI's capabilities with the MINI App. Discover the future of connectivity and convenience today.
Seasons change, and so should your MINI’s care! Our MINI Health Checks are designed to keep your MINI in peak shape all year round—whether it’s summer sun or spring showers. Take advantage of expert checks and tailored services at great prices¹ , so your MINI is always ready for whatever the road—and weather—throws at you.
Seasons change, and so should your MINI’s care! Our MINI Health Checks are designed to keep your MINI in peak shape all year round—whether it’s summer sun or spring showers. Take advantage of expert checks and tailored services at great prices¹ , so your MINI is always ready for whatever the road—and weather—throws at you.
For your MINI, service is not routinely performed at fixed intervals. Instead, it is based on actual vehicle use (number of cold starts, driving habits, type of driving: urban traffic, motorway, etc.). With "Condition Based Services" (CBS), the condition of your MINI is monitored by sensors and special algorithms. For a new vehicle, a theoretical date will be set for the first service, which will be adjusted as your vehicle is used. You will only be notified in the event of a required service.
With MINI Service Inclusive, you pay a fixed amount once and are entitled to all the services of the package within the selected duration or usage. All regular maintenance work at a MINI Service Partner of your choice is covered worldwide. You benefit from a considerable price advantage compared to individual services and the professional service of a MINI Service Partner guarantees your warranty entitlements and serves to retain the value for resale. Book MINI Service Inclusive when buying a new vehicle or in the MINI Connected Store. You can also book MINI Service Inclusive Plus up to three months after the first registration.
MINI Service Inclusive packages are offered for new and used vehicles. Depending on the country of delivery, you can book MINI Service Inclusive packages for different durations and usage and select them according to your personal requirements. Further information on MINI Service Inclusive packages for new and used vehicles and their prices can be found in the MINI Connected Store.
MINI Service Inclusive covers the following services: Engine oil service incl. top-up quantities, vehicle check service according to MINI specifications, air filter service, fuel filter service (for diesel engines), microfilter service, spark plugs service (for petrol engines) and brake fluid service.
Please note: The services can only be used if the service requirements are displayed in your MINI (status yellow or red).
MINI Service Inclusive covers the following services for vehicles with electric drive: Vehicle check service according to MINI specifications, microfilter service and brake fluid service.
In addition to MINI Service Inclusive, MINI Service Inclusive Plus also covers the most important wear and tear repairs: Replacement of front and rear brake pads (in case of wear), replacement of front and rear brake discs (in case of wear), clutch replacement (in case of wear) and replacement of wiper blades (if necessary, maximum once per contract year). MINI Service Inclusive Plus packages must be booked within three months of the first registration.
The MINI Accident and Roadside Assistance services include a towing service for your vehicle, a courtesy vehicle, the continuation of your journey by taxi, accommodation in a hotel, assistance in the event of a flat tyre, vehicle storage and a charging service for electric vehicles. MINI also supports you in recording accident data, notifies your nearest MINI Retailer and advises you on alternative travel options. With each service of your MINI at a MINI Service Partner, you will automatically be entitled to the MINI Roadside Assistance services for a maximum of 24 months.
Call MINI Accident and Roadside Assistance 24/7 via the MINI App, from your vehicle in the "Assistance" menu or directly at: +65 6377 0085
Proactive Care is a service promise for all service and maintenance work on your MINI and is included in the scope of your MINI Connected contract at no extra cost. Your vehicle automatically recognises a service requirement or a problem and reports this to you via your preferred communication channel and to your MINI Service Partner. Depending on your needs, you will receive notifications with instructions for self-help as a push notification in the MINI App, a message in your vehicle or you will be contacted by MINI Accident and Roadside Assistance or your preferred MINI Service Partner. You can arrange service appointments with your MINI Service Partner using Online Appointment Scheduling in the MINI App. The execution of services meets the highest MINI quality standards. The scope of the work carried out, its costs and the expected delivery date are transparent to you at all times. Please note: Depending on the country of delivery, the scope of maintenance work offered by "Proactive Care" may vary.
MINI Repair Inclusive provides comprehensive protection for your MINI, exactly where it matters most. With MINI Repair Inclusive, your new MINI is covered for repairs beyond the legal warranty up to your chosen term or mileage. This means you can get covered repairs done at any MINI Service Partner worldwide — fast, easy, and free of charge.
MINI Service Inclusive is available for all MINI models.
Yes. Your MINI Service Partner automatically receives information about your vehicle and its service requirements if you have logged in to the BMW web page with your MINI ID and have arranged a service appointment for a vehicle linked to your MINI ID. If you have not logged in to the MINI web page with your MINI ID, only the data you have entered in the form will be transmitted to the MINI Service Partner.
Click on the profile icon in the header of the MINI web page and log in with your MINI ID. After successful login, select: "Accessories & Services" > "Services for my MINI" > "Online Appointment Scheduling". Alternatively, you can click on "MINI Retailer" in the header of the MINI web page, select a MINI Service Partner and then select "Online Appointment Scheduling".
Yes. In the event of a recall campaign, you will receive a notification on the central information display of your MINI, in the MINI App or by post, e-mail or telephone. In addition to information on the facts and the next steps, you will receive the contact details of MINI customer support for any queries.
MINI provides you with an extended warranty for the high-voltage battery. It protects you from unexpected costs due to defined material defects, such as battery failure, and, in the case of selected fully-electric MINI models, from excessive loss of battery capacity. Depending on the vehicle, the extended warranty is valid for up to 8 years or up to a maximum mileage of 160,000 kilometers (whichever comes first):
The benefits & conditions booklet for the high-voltage battery summarizes all the details of the extended warranty for the MINI BEV battery for you, which you can download here:
MINI provides you with an extended warranty for the high-voltage battery. It protects you from unexpected costs due to defined material defects, such as battery failure, and, in the case of selected fully-electric MINI models, from excessive loss of battery capacity. Depending on the vehicle, the extended warranty is valid for up to 8 years or up to a maximum mileage of 160,000 kilometers (whichever comes first):
The benefits & conditions booklet for the high-voltage battery summarizes all the details of the extended warranty for the MINI BEV battery for you, which you can download here:
Thinking of having an official MINI service? Excellent idea. To locate your nearest MINI retailer or approved service centre, click the button below.
You can book a service using the MINI App. Simply select "Vehicle" and the "Retailer Services" section to make an appointment with your MINI Dealership or a participating MINI Retailer. Alternatively, you can simply hit the button below and schedule an appointment with a preferred MINI Retailer.
Explore our Genuine MINI Accessories designed to fit your MINI perfectly and keep it looking and performing at its very best. From sleek upgrades to practical items that make life easier, you can maximise your MINI driving experience and express your personal style.
Dive into a realm of advanced technology and connectivity that amplifies your driving experience. From intelligent infotainment to immersive driving modes, explore how MINI is redefining the road ahead.
